Privacy Policy – Arcana Empire

Details

This Privacy Policy explains how Arcana Empire collects, uses, and protects personal information when you visit our website or purchase AI tools and related digital services. 1. Information We Collect We may collect: - Name, email address, and billing information. - Order details and purchase history. - Account information required to deliver purchased AI tools. - IP address, browser information, cookies, and website usage data. - Messages submitted through our contact forms or customer support. 2. How We Use Your Information We use your information to process purchases, deliver digital products, provide customer support, maintain website security, improve our services, and send essential transaction notifications. Marketing communications are sent only where permitted by applicable law. 3. Payments Payments may be processed through third-party payment providers. Arcana Empire does not store complete credit card details on its own servers. Payment providers process your information according to their respective privacy policies. 4. Third-Party AI Tools Arcana Empire resells AI tools and digital services provided by third parties. When you activate or use these products, the relevant provider may process your information, including prompts, uploaded content, and usage data, according to its own privacy policy. We recommend reviewing the provider's privacy terms before using any purchased tool. 5. Information Sharing We do not sell your personal information. We may share necessary information with payment processors, AI service providers, hosting companies, and other service partners to fulfill purchases and operate our website, or when legally required. 6. Cookies Our website may use essential, analytics, and marketing cookies to maintain functionality and improve user experience. Where legally required, we request consent before activating non-essential cookies. 7. Data Security and Retention We implement reasonable technical and organizational safeguards to protect personal information. We retain personal data only as long as necessary for service delivery, legitimate business purposes, and applicable legal obligations. No online transmission or storage system is completely secure. 8. AI-Generated Content Prompts, uploaded files, and generated outputs may be transmitted to third-party AI providers to fulfill your requests. Users should avoid submitting sensitive personal information unless necessary. 9. Your Privacy Rights Depending on applicable laws, you may request access to, correction of, or deletion of your personal data. You may also withdraw marketing consent and request account deletion. 10. Children's Privacy Our services are not intended for children under 16. We do not knowingly collect their personal information. 11. Changes to This Policy We may update this Privacy Policy periodically. Any changes will be published on this page with a revised update date. 12. Contact Us For privacy-related questions or requests, please contact us through our website: https://arcanaempire.com